Privacy Policy

Last Updated: October 23, 2024

CXO India ("we," "our," or "us") operates https://cxoindia.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our invitation-only executive networking platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, professional title, company
• Profile Data: Career history, education, skills, achievements, professional interests
• LinkedIn Integration: With your consent, we import professional information from your LinkedIn profile
• Communications: Messages, chat history, video call metadata (not content)
• Payment Information: Processed securely through Razorpay/Stripe; we do not store complete card details

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, interaction patterns
• Device Information: IP address, browser type, device type, operating system
• Cookies: Authentication tokens, preferences, analytics cookies
• Analytics: Platform performance, feature usage, conversion metrics

2. How We Use Your Information

• Platform Services: Provide and maintain the CXO India platform
• AI-Powered Matching: Connect you with relevant opportunities and executives
• Profile Enhancement: AI-driven profile optimization and career trajectory analysis
• Communications: Send notifications, updates, and opportunity alerts
• Security: Detect fraud, prevent abuse, ensure platform integrity
• Analytics: Improve features, understand usage patterns, enhance user experience
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing and Disclosure

3.1 With Other Users

Your profile information is visible to other verified CXO India members based on your privacy settings.

3.2 With Service Providers

We share data with trusted third-party providers:

• Google Cloud Platform: Infrastructure, AI services, data storage
• Razorpay/Stripe: Payment processing
• SendGrid: Email delivery
• Twilio: SMS notifications

3.3 Legal Requirements

We may disclose information if required by law, court order, or government request.

3.4 Business Transfers

In case of merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We implement industry-leading security measures:

• Encryption: End-to-end encryption for messages, TLS for data transmission
• Authentication: Multi-factor authentication, JWT tokens, biometric support
• Access Control: Role-based access, principle of least privilege
• Infrastructure: Google Cloud Platform with confidential computing
• Monitoring: 24/7 security monitoring and threat detection
• Compliance: ISO 27001, SOC 2 Type II aligned practices

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

• Legal compliance and dispute resolution
• Fraud prevention and security
• Analytics (in anonymized form)
• Backup systems (automatically deleted within 90 days)

6. Your Rights and Choices

Under applicable data protection laws (including GDPR and India's DPDP Act 2023), you have rights to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Consent Withdrawal: Withdraw consent for specific processing

To exercise these rights, contact us at privacy@cxoindia.com

7. International Data Transfers

Your information may be transferred to and processed in countries outside India, including data centers operated by Google Cloud Platform. We ensure appropriate safeguards are in place through Standard Contractual Clauses and other legal mechanisms.

8. Children's Privacy

CXO India is intended for C-suite executives and senior professionals. We do not knowingly collect information from individuals under 18 years of age.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Authentication, security, session management
• Performance Cookies: Analytics, error tracking, performance monitoring
• Functional Cookies: Preferences, settings, personalization

You can control cookies through your browser settings.

10. AI and Automated Decision-Making

We use AI for profile matching, opportunity recommendations, and career insights. You have the right to human review of automated decisions that significantly affect you. Our AI systems are designed with fairness, transparency, and accountability in mind.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance.

12. Contact Information

13. Grievance Officer (India)

In accordance with Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below: